Shipping & returns

Your Order and Shipping
Your order will be shipped with PostNL by default. One day before delivery, you will receive an email with tracking information.

Shipping Costs

Shipping via PostNL – Netherlands
Standard parcels: €9.50 (Free for orders over €75)
Bicycles or large parcels: €25

Shipping via PostNL – Germany/Belgium/Luxembourg
Standard parcels: €15
Bicycles or large parcels: €40

Shipping via PostNL – Switzerland
Standard parcels: €25
Insured shipping of bicycles or large parcels: €40

Shipping via PostNL – Europe
Standard parcels: €25
Insured shipping of bicycles or large parcels: €40

Shipping via PostNL – Worldwide
Standard parcels: €35
Insured shipping of bicycles or large parcels: €75

Shipping via DHL Express – Europe
Standard parcels: €45
Insured shipping of bicycles or large parcels: €75

Shipping via DHL Express – Worldwide
Standard parcels: €45
Insured shipping of bicycles or large parcels: €150

Returns
Customers within the Benelux can return orders free of charge within 14 days.
Outside the Benelux, return costs are at your own expense and will be deducted from the refund.
Want to return an item? Please contact us or create a return request yourself.